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SQM Architects

Privacy Policy

Last Updated: 7 December 2025

1

About This Policy

SQM Architects ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Victorian Subdivision Potential Screener (the "Screener") available at this website.

Contact Information:SQM Architects
ABN: 32 600 928 390
Email: [email protected]
Website: sqmarchitects.com.au

2

Information We Collect

2.1 Information You Provide

When you use the Screener, we collect:

  • •Contact Details: Name, email address, and phone number
  • •Property Information: Property address, lot size, and property identifiers
  • •Development Details: Timeline, ownership status, site constraints, and development preferences
  • •Optional Information: Budget range and other details you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we automatically collect:

  • •Technical Information: IP address, browser type, device type, and operating system
  • •Usage Information: Pages visited, time spent on pages, referring website, and date/time stamps
  • •Location Data: Approximate location based on IP address
  • •Session Data: Screener progress and selections (stored locally on your device)

2.3 Information from Third Parties

We collect property and planning data from Victorian Government databases (Vicmap) to provide subdivision feasibility assessments. This data is publicly available and includes property boundaries, planning zones, and overlay controls.

3

How We Use Your Information

We use your personal information for the following purposes:

  • •Provide Screener Services: To generate subdivision feasibility reports and assessments
  • •Generate and Deliver Reports: To create and email PDF reports of your calculation results
  • •Sales and Consultation: To contact you about architectural and planning services
  • •Service Improvement: To analyze usage patterns and improve the Screener
  • •Legal Compliance: To comply with legal obligations and enforce our terms
  • •Marketing Communications: To send you information about our services (with your consent)
4

Disclosure to Third Parties

CROSS-BORDER DISCLOSURE NOTICE

Your personal information will be disclosed to recipients located outside Australia, primarily in the United States. By using this Screener, you consent to this disclosure. We have taken reasonable steps to ensure these recipients handle your information in accordance with Australian privacy standards.

We share your information with the following third parties:

4.1 Service Providers (United States)

  • •Flowlu CRM (USA): For lead management, customer relationship management, and follow-up communications
  • •vbout (USA): For email marketing campaigns (only if you opt-in to marketing)
  • •Google LLC (USA): For analytics (Google Analytics), email delivery (Gmail), address geocoding (Google Maps), and data backup (Google Sheets)
  • •Vercel Inc (USA): For website hosting and content delivery

4.2 Other Disclosures

We may also disclose your information:

  • •To professional advisers (lawyers, accountants, auditors) for business purposes
  • •To government agencies or authorities when required by law
  • •In connection with a business sale, merger, or acquisition
  • •To protect our legal rights or prevent fraud or illegal activity
5

Your Rights

Under Australian privacy law, you have the following rights:

5.1 Right to Access

You may request a copy of the personal information we hold about you. We will provide this within 30 days unless an exception applies.

5.2 Right to Correction

You may request correction of inaccurate, incomplete, or out-of-date information. We will take reasonable steps to correct your information.

5.3 Right to Deletion

You may request deletion of your personal information, subject to our legal obligations to retain certain records. We will respond to deletion requests within 30 days.

5.4 Right to Opt-Out

You may opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To Exercise Your Rights:

Email us at [email protected] with your request. We will respond within 30 days.

6

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our security measures include:

  • •Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
  • •Secure Storage: Data stored with reputable cloud providers (Supabase, Flowlu) with encryption at rest
  • •Access Controls: Limited employee access to personal information on a need-to-know basis
  • •Regular Updates: Security software and systems are regularly updated
  • •Monitoring: Systems are monitored for suspicious activity

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

  • •Lead Information: Retained for 7 years from last contact (standard business record retention)
  • •Marketing Opt-Outs: Retained permanently to honor your preferences
  • •Session Data: Stored locally on your device for 30 minutes (automatically cleared)
  • •Analytics Data: Aggregated and anonymized data retained for 26 months (Google Analytics default)

After the retention period, we will securely delete or de-identify your information.

8

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • •Essential Cookies: Required for the Screener to function (cannot be disabled)
  • •Session Cookies: Remember your progress through the Screener (stored locally, not tracked)
  • •Analytics Cookies: Help us understand how visitors use the Screener (Google Analytics)

You can control cookies through your browser settings. Note that disabling cookies may affect Screener functionality.

9

Data Breach Notification

In the event of a data breach that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Privacy Act 1988 (Cth).

10

Children's Privacy

The Screener is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

11

Complaints

If you have a privacy complaint, please contact us first at [email protected]. We will investigate and respond within 30 days. If not satisfied, you may lodge a complaint with the OAIC at www.oaic.gov.au.

12

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy with a new "Last Updated" date. Material changes will be notified by email or prominent website notice.

13

Contact Us

If you have questions about this Privacy Policy, please contact us:

SQM ArchitectsABN: 32 600 928 390
Email: [email protected]
Website: sqmarchitects.com.au

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Last reviewed: 7 December 2025